Shipping Policy

At Shoeszon, we follow a transparent and customer-friendly shipping process to ensure clarity, quality assurance, and customer trust.

Order Processing & Dispatch

• Once an order is placed, order confirmation details are shared instantly via WhatsApp.

• Within 48 hours of order placement, our team will contact the customer for order verification and confirmation.

• As part of our quality assurance process, the product may be shown to the customer through a live video call before dispatch.

• After customer confirmation, the order is dispatched within 48 hours.

Shipping & Tracking

• Once the order is shipped, the tracking number is shared via WhatsApp and email.

• Delivery timelines may vary depending on the customer’s location and the courier partner.

Important Information

• Open box delivery is not available.

• To maintain transparency and trust, we show the product to the customer before shipping through a live video call.

⚠️ We kindly request customers to place orders only if they genuinely intend to purchase. This helps us maintain smooth operations and continue delivering quality service to all our customers.