Terms & Conditions
Welcome to Shoeszon.in.
By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General Information
- Shoeszon is an online footwear platform offering premium-quality branded shoes.
- By using this website, you confirm that you are 18 years or older or using the site under parental supervision.
- We reserve the right to update, modify, or replace any part of these Terms & Conditions without prior notice.
2. Product Information & Quality
- Shoeszon deals only in 7A premium quality footwear.
- Product images, videos, and descriptions are for reference purposes. Minor variations may occur due to lighting, screen resolution, or manufacturing batches.
- We do not deal in low-grade or substandard products.
3. Pricing & Availability
- Prices on Shoeszon may be higher than other websites due to our strict focus on premium quality.
- All prices are listed in INR and are subject to change without prior notice.
- Product availability is not guaranteed and may change at any time.
4. Order Confirmation
- Once an order is placed, order details are shared via WhatsApp.
- Our team may contact the customer within 48 hours for order verification and confirmation.
- As part of our quality assurance process, the product may be shown to the customer via live video call before dispatch.
- Orders are dispatched only after customer confirmation.
5. Payments
We accept the following payment methods:
- Cash on Delivery (COD)
- Prepaid payments (UPI, Debit/Credit Cards, Net Banking, etc.)
✔ No advance payment is required
✔ Both COD and prepaid orders are accepted
6. Shipping
- Orders are dispatched within 48 hours after confirmation.
- Tracking details are shared via WhatsApp and email.
- Delivery timelines may vary depending on location and courier partner.
- Open box delivery is not available.
7. Returns, Exchanges & Refunds
- Returns or exchanges are accepted only for quality-related issues, within 7 days of delivery, subject to verification.
- A clear unboxing video is mandatory for any return or exchange request.
- Products must be unused, unworn, and returned with original box, tags, labels, and accessories intact.
- Refunds are processed only after product inspection at our warehouse.
(For full details, please refer to our Return & Exchange Policy.)
8. Cancellation Policy
- Orders can be cancelled only before dispatch.
- Once the order is confirmed and shipped, cancellation is not possible.
- Customers must contact support as early as possible to request cancellation.
9. Customer Responsibilities
- Customers are responsible for providing accurate contact details and shipping address.
- Customers must record an unboxing video at the time of delivery.
- Misuse of return or refund policies may result in account restrictions.
10. Limitation of Liability
- Shoeszon shall not be liable for delays caused by courier partners, natural events, or circumstances beyond our control.
- Our maximum liability is limited to the value of the product purchased.
11. Intellectual Property
- All content on Shoeszon.in, including logos, text, images, and design, is the property of Shoeszon.
- Unauthorized use or reproduction of content is strictly prohibited.
12. Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes shall be subject to the jurisdiction of Indian courts.
13. Contact Information
For any questions, support, or policy-related concerns, please contact us at:
Shoeszon — Trusted Quality. Transparent Service.
